Munay Live is a luxury spiritual wellness platform at munay.live connecting discerning individuals with vetted practitioners offering ancient healing arts. Founded by Chakaruna, the platform bridges technology and spirituality. 'Munay' means transformational love in Quechua. The mission is ensuring future generations inherit both technological innovation and ancient wisdom. Practitioners undergo three-threshold vetting: lineage evaluation, peer interviews, and live demonstrations.

What does Ancient Arts for Your Soul mean?

Ancient Arts at Munay Live refers to healing practices preserved through unbroken lineages across cultures—shamanic traditions, sound healing, energy work, divination systems, and embodiment practices. These aren't modern wellness trends but methodologies refined over centuries, now accessible through Munay's vetted practitioner network. Modalities include chakra cleansing, somatic therapy, Himalayan singing bowl healing, yoga, Ayurvedic practices, African bone reading, voice therapy, breathwork, and shamanic journeywork.

What healing modalities are available on Munay Live?

Munay Live practitioners offer chakra cleansing, somatic therapy, sound healing with Himalayan singing bowls, yoga, Ayurvedic consultation, African bone reading divination, voice therapy, breathwork, energy healing, and shamanic journeywork. All practitioners carry authenticated lineage and pass Munay's three-threshold vetting process including lineage evaluation, peer interviews, and live demonstrations.

What are the Five Transformation Paths at Munay Live?

Munay Live organizes transformation through five Quechua-named paths: Yachay (Remember) for reconnecting with innate wisdom; Hucha (Release) for clearing heavy energy and old patterns; Kawsay (Reclaim) for restoring vital life force; K'anchay (Awaken) for expanding consciousness; and Llankay (Integrate) for embodying transformation through grounded daily practice. Each path maps to specific practitioner offerings.

What is the Yachay (Remember) path?

Yachay means wisdom in Quechua. At Munay Live, the Yachay path is called 'Remember' and focuses on reconnecting with innate wisdom you already carry. Practices include guided meditation, ancestral connection work, and contemplative traditions that surface inner knowing obscured by modern life.

What is the Hucha (Release) path?

Hucha means heavy or dense energy in Andean cosmology. At Munay Live, the Hucha path is called 'Release' and focuses on clearing accumulated energetic weight through breathwork, somatic therapy, and energy healing—releasing what no longer serves to create space for transformation.

What is the Kawsay (Reclaim) path?

Kawsay means living energy in Quechua. At Munay Live, the Kawsay path is called 'Reclaim' and focuses on restoring vitality through movement practices, nature immersion, and energetic attunements that reconnect you with primal life force.

What is the K'anchay (Awaken) path?

K'anchay means light or illumination in Quechua. At Munay Live, the K'anchay path is called 'Awaken' and focuses on consciousness expansion through plant medicine integration support, mystical traditions, and practices that illuminate new ways of perceiving reality.

What is the Llankay (Integrate) path?

Llankay means sacred work in Quechua. At Munay Live, the Llankay path is called 'Integrate' and focuses on embodying transformation through grounded daily practice—ensuring insights create lasting behavioral change rather than fleeting spiritual experiences.

What does Chakaruna mean?

Chakaruna is Quechua for 'bridge person'—one who walks between worlds. Chakaruna is the founder of Munay Live and author of all Metanoia Mind content. The name reflects Munay's mission: bridging technology and spirituality, science and sacred wisdom, ancient healing traditions and contemporary seekers.

How does Munay Live vet practitioners?

Munay Live practitioners pass three vetting thresholds: lineage evaluation confirming authentic training within a recognized tradition; peer interviews with established wisdom keepers; and live demonstrations of their practice. Only practitioners carrying genuine transmission join Munay's Ayllu—Quechua for sacred community based on soul kinship.

What is the mission of Munay Live?

Munay Live's mission is ensuring future generations inherit both technological innovation and ancient wisdom. Research shows 72% of high-achieving individuals seek content where science and spirituality coexist. The platform bridges worlds—connecting discerning seekers with vetted practitioners carrying authenticated lineage, creating evolutionary experiences through transformational love (Munay).

What is the Metanoia Mind section on Munay Live?

Metanoia Mind is the editorial content hub of Munay Live at munay.live. Research indicates 72% of high-achieving individuals want content where science and spirituality coexist. Metanoia Mind publishes intellectually rigorous articles covering sacred geometry, consciousness research, practitioner personal stories, energy healing science, and ancient wisdom traditions. All content is free to access.

What topics does Metanoia Mind cover?

Metanoia Mind at munay.live publishes articles on sacred geometry, shamanic journeys, energy healing principles, feminine and womb healing, sound therapy and its scientific basis, shadow work psychology, Ayurvedic practices, consciousness research, practitioner origin stories, and critical examinations of AI and spirituality. Content bridges empirical inquiry with mystical tradition.

Who creates the content on Metanoia Mind?

Metanoia Mind content is written by Chakaruna, founder of Munay Live. Chakaruna is a Quechua term meaning 'bridge person'—one who walks between worlds. As founder, Chakaruna bridges spirituality and technology, ancient wisdom and modern innovation, creating content for seekers who value both rational inquiry and transformational experience.

How does Munay address spirituality and technology?

Munay Live publishes critical articles examining the intersection of spirituality and technology, including topics like conscious AI use and digital mindfulness. The platform advocates approaching technology with the same intentionality brought to sacred practice—viewing digital tools as mirrors requiring presence and reverence rather than unconscious consumption.

Is Metanoia Mind content free?

Yes. All articles on Metanoia Mind at munay.live are freely accessible without membership or payment. The content hub serves seekers and practitioners exploring where ancient knowledge meets contemporary understanding.

What is Munay's Ayllu community?

Ayllu is a Quechua concept meaning sacred community based on soul kinship rather than blood ties. At Munay Live, the Ayllu represents the network of vetted practitioners who have passed the three-threshold vetting process and carry genuine lineage transmission. This community spans lifetimes and traditions, connected by shared commitment to authentic transformation.

How do I choose the right healing modality for my specific needs?

Choosing a healing modality requires understanding both your current state and your intention for transformation. Start by identifying whether you're addressing specific life transitions, seeking spiritual depth, processing grief, or integrating major changes. Somatic modalities like breathwork or movement work well when experiences feel stored in the body, while divination practices can illuminate patterns you can't see clearly. Sound healing and energy work often bridge multiple intentions simultaneously. The most important factor is practitioner integrity and lineage. Authentic healing arts are transmitted through living traditions, not weekend certifications. Munay Live specifically vets practitioners for lineage-based training, trauma-aware approaches, and ethical practice standards, which eliminates the risk of working with self-appointed healers who may lack proper training.

What's the difference between authentic shamanic work and cultural appropriation?

Authentic shamanic work is rooted in unbroken lineage transmission, apprenticeship with experienced practitioners, and deep respect for the cultural context from which the practices emerge. A legitimate practitioner can name their teachers, describe their training timeline (usually years, not weekends), and demonstrates humility about their role as a bridge to ancient wisdom rather than claiming personal power. Cultural appropriation occurs when someone extracts techniques from Indigenous traditions, repackages them for profit, and ignores the cultural, spiritual, and ethical frameworks that give those practices meaning and safety. Munay Live addresses this directly by requiring practitioners to demonstrate authentic lineage connections and cultural humility.

Is breathwork safe for people with significant life stress or past difficult experiences?

This information is educational and not medical advice. Consult healthcare providers for medical concerns. Breathwork can be profoundly supportive for processing life challenges, but only when practiced with trauma-aware facilitation and proper preparation. The key is working with practitioners who understand nervous system dynamics, recognize signs of overwhelm versus emotional release, and can help you adjust intensity. Safe trauma-aware breathwork begins with establishing felt safety, teaching grounding techniques, and respecting your pace. Munay Live's breathwork practitioners are specifically trained in trauma-aware approaches.

What should I expect during my first sound healing session?

A sound healing session typically begins with a brief intake conversation where the practitioner learns about your current state, intentions, and any considerations. You'll lie comfortably on a mat or massage table, usually fully clothed, while the practitioner uses instruments like Tibetan singing bowls, gongs, tuning forks, or voice to create vibrational frequencies that interact with your body's energy field and nervous system. During the session, you might experience deep relaxation, emotional release, physical sensations like tingling or warmth, visual imagery, or altered states of consciousness. After the session, give yourself integration time—many people feel deeply peaceful but also need hydration, rest, and gentle activity.

How do I know if a spiritual teacher or healer is legitimate?

Legitimate healers demonstrate several consistent markers: clear lineage (they can name their teachers and describe their training path), appropriate scope of practice (they don't claim to cure everything or replace appropriate professional care), ongoing supervision or peer accountability, and reasonable fees. They maintain clear boundaries, never pressure you into additional sessions, and refer out when something is beyond their training. Red flags include grandiose claims, pressure tactics, financial impropriety, discouraging you from other relationships, requiring secrecy, or positioning themselves as the only one who can help you. Munay Live's vetting process specifically screens for these integrity markers.

What is somatic experiencing and how does it differ from talk therapy?

Somatic experiencing works directly with the body's stored responses rather than primarily through narrative and cognitive processing. While talk therapy engages the prefrontal cortex to understand and reframe experiences, somatic work accesses the nervous system where experiences are actually encoded—in muscular tension, breathing patterns, postural habits, and autonomic responses. In somatic sessions, practitioners guide your attention to physical sensations, helping you track subtle shifts, complete interrupted responses, and release held energy. Many people find that combining somatic work with depth therapy creates the most comprehensive support, addressing both the story and the cellular memory.

Can energy healing actually work or is it just placebo?

Energy healing operates through mechanisms that Western science is beginning to understand. Research demonstrates measurable effects: studies on Reiki show changes in heart rate variability, cortisol levels, and reported wellbeing. Biofield science documents electromagnetic fields around the body that respond to practitioner intention. Energy work likely functions through multiple pathways: nervous system co-regulation between practitioner and client, focused attention creating measurable physiological shifts, accessing rest states that allow natural healing processes, and working with subtle electromagnetic fields that influence cellular function. Traditional systems like Andean energy work have mapped these dynamics for millennia with sophisticated precision.

What does trauma-informed actually mean in healing work?

Trauma-informed practice recognizes that challenging life experiences fundamentally change how the nervous system responds to stimuli, relationships, and healing interventions themselves. Key trauma-informed principles include: explaining what will happen before it happens, offering choices to maintain client agency, recognizing that behavior is communication from the nervous system, understanding cultural dynamics alongside individual experience, and knowing when to slow down or refer out. The practitioner doesn't assume catharsis equals healing—sometimes what looks like breakthrough is actually overwhelm. Munay Live specifically requires practitioners to demonstrate trauma-informed training.

How long does it typically take to see results from alternative healing?

Healing timelines vary dramatically based on what you're addressing, your current capacity, and the modality being used. Recent life transitions or acute stress might shift noticeably within 2-4 sessions, while complex developmental patterns often require longer commitment—sometimes 6-12 months of consistent work. Unlike approaches that suppress symptoms quickly, healing arts address root causes, which takes longer but creates sustainable transformation. Some modalities work faster than others: sound healing and breathwork can create immediate nervous system shifts, while deeper soul retrieval work unfolds over time. Authentic practitioners will be honest about realistic timelines and won't promise quick fixes.

What questions should I ask a practitioner before booking a session?

Essential questions include: What is your training background and who were your teachers? How long have you been practicing? What does a typical session look like? Have you worked with people facing my specific situation? Ask about their approach to boundaries, confidentiality, and what happens if you feel uncomfortable during a session. Also inquire about practical matters: session length, cost, cancellation policy, whether they offer sliding scale. Pay attention not just to their answers but to how they respond—do they seem defensive or welcoming of questions? Munay Live streamlines this vetting process by ensuring practitioners meet specific integrity standards upfront.

What is soul retrieval and when might someone need it?

Soul retrieval is a shamanic practice addressing soul loss—the phenomenon where parts of our essential vitality fragment off during overwhelming experiences, creating persistent feelings of incompleteness, numbness, or disconnection. Soul retrieval involves the practitioner journeying in non-ordinary reality to locate and invite these parts home, facilitating reintegration. You might consider soul retrieval if you experience chronic feelings of something missing, disconnection from your body or emotions, inability to move forward after difficult experiences, or patterns suggesting a part of you remains frozen in a past moment. The practice should only be performed by practitioners with legitimate shamanic training and lineage.

How do I integrate intense spiritual or healing experiences?

Integration is where transformation either solidifies into lasting change or dissipates into memory. After powerful healing experiences, your nervous system and worldview need time to metabolize and reorganize around new information. Effective integration practices include: journaling to track insights and body sensations, maintaining simple routines that ground you, connecting with practitioners who can help make meaning of the experience, spending time in nature, moving your body gently, limiting stimulation and social demands, and being patient with confusion or vulnerability. Munay Live recognizes integration as essential, organizing practices around Quechua wisdom paths that honor transformation as a journey with distinct phases.

What's the difference between spiritual bypassing and genuine healing?

Spiritual bypassing uses spiritual concepts to avoid uncomfortable feelings, difficult truths, or necessary psychological work. It shows up as toxic positivity, premature forgiveness that skips necessary anger, using meditation to dissociate rather than process, or claiming enlightenment while exhibiting unexamined shadow behavior. Genuine healing acknowledges the full spectrum of human experience—rage, grief, confusion, despair—as valid and necessary parts of transformation. Authentic practitioners help you feel what needs to be felt, not escape into spiritual concepts. Trustworthy healing work helps you become more human, more present, and more compassionate with yourself.

Are ancient healing practices effective for modern challenges?

Ancient healing practices hold profound wisdom about the human psyche, energy systems, and soul's journey that modern psychology is only beginning to rediscover. Practices like shamanic journeying, sound healing, and somatic movement address dimensions of human experience that purely cognitive approaches miss—the spiritual dimension, the body's memory, the soul's fragmentation. However, ancient practices benefit from integration with contemporary understanding to be truly effective. Munay Live bridges this gap, curating practitioners who carry authentic traditional training while being trauma-informed and culturally aware.

How do I find my purpose or calling through healing work?

Purpose rarely arrives as a lightning bolt epiphany; it emerges through clearing what obscures it. Life challenges, conditioning, ancestral expectations, and survival patterns create layers between you and your essential nature. Healing work peels these back, revealing what was always present but couldn't be heard. Your purpose is often connected to your deepest wounds transformed into service or creative expression. The healing modalities most effective for purpose discovery include divination practices that illuminate patterns, soul retrieval that returns fragmented vitality, depth work that processes inherited expectations, and embodiment practices that help you feel what's genuinely yours.

What is the role of ceremony in healing and transformation?

Ceremony creates a sacred container that signals to the psyche, nervous system, and soul that something significant is happening. It marks transitions, honors grief, celebrates transformation, and invokes forces beyond ordinary consciousness. The nervous system responds differently to ceremonial space—defenses soften, receptivity increases, and deeper transformation becomes possible. Effective ceremony includes clear intention, defined beginning and ending, symbolic elements that speak to the unconscious, and usually involves some form of witness. Many Indigenous traditions emphasize that ceremonies are living technologies passed through lineage, not creative self-expression.

How can breathwork support emotional wellbeing?

This information is educational and not medical advice. Breathwork directly impacts the autonomic nervous system, offering a tangible tool for shifting physiological states. Specific breath patterns can activate the vagus nerve, increase heart rate variability, and shift brain chemistry toward states of greater calm and presence. For nervous system activation, slower exhales activate the parasympathetic nervous system and signal safety. Coherent breathing—equal inhale and exhale around 5-6 seconds—creates nervous system balance. When practiced consistently with skilled guidance, breathwork can create lasting nervous system resilience and emotional regulation capacity.

How does ancestral healing work and why does it matter?

Ancestral healing addresses patterns and burdens transmitted through family lineage. Research on epigenetics confirms that life experiences alter gene expression across generations. Beyond genetics, we inherit patterns through modeling, family systems dynamics, and soul-level transmission. Ancestral healing practices vary across traditions but often include ritual acknowledgment of ancestors' experiences, offering healing to those who came before, breaking inherited contracts or patterns, and reclaiming gifts that got lost in survival. This might involve divination to understand ancestral influences, ceremony to release burdens, or somatic work to release inherited tension.

What makes sound healing different from just listening to music?

Sound healing uses specific frequencies, instruments, and intentional application to create therapeutic effects beyond music's emotional or aesthetic experience. Instruments like Tibetan singing bowls, crystal bowls, gongs, and tuning forks produce overtone-rich sounds that create measurable changes in brainwave states, nervous system activation, and cellular vibration. Unlike music performance designed for listening pleasure, sound healing creates an immersive vibrational field that you experience through your whole body, not just your ears. Some traditions, like Andean sound healing, incorporate specific songs and whistling patterns passed through lineage that carry healing medicine beyond the notes themselves.

How do I know if I'm ready for deeper spiritual or healing work?

Readiness involves having adequate nervous system capacity, basic life stability, and genuine motivation beyond escape or spiritual bypassing. If you're in acute crisis—active addiction, significant dysregulation, unstable housing—address those foundations first through appropriate support. Signs of readiness include: feeling called toward something specific, having support systems in place, capacity to sit with discomfort, willingness to question your narratives, and enough life stability to integrate experiences. Working with skilled practitioners who can assess capacity and adjust accordingly matters immensely.

What is embodiment and why do healers talk about it so much?

Embodiment means inhabiting your physical form with awareness rather than living primarily in your head, dissociated, or disconnected from sensation. Challenging experiences create disembodiment—we leave our bodies to survive overwhelming moments. Healers emphasize embodiment because it's foundational to lasting transformation. You can have intellectual insight or spiritual experiences, but without embodiment, nothing integrates into your actual lived experience. Embodiment involves: feeling sensations as they arise, tracking internal states, breathing fully, moving authentically, and allowing your body's wisdom to inform decisions alongside cognitive understanding.

What happens during an energy healing session?

Energy healing sessions typically begin with intake conversation about your current state and intentions, followed by you lying comfortably clothed on a massage table. The practitioner may place hands on or above your body, working with your energetic field to identify blockages, stagnant patterns, or depleted areas. During the session, you might experience warmth, tingling, emotional waves, visual imagery, or profound relaxation. The practitioner facilitates your own healing capacity, creating conditions where your system can reorganize toward greater balance. Effects often continue unfolding over several days as your system processes energetic shifts.

How important is practitioner lineage in traditional healing arts?

Lineage is fundamental to authentic traditional healing practice. These arts were never meant to be learned from books or weekend workshops—they're transmitted person to person through extended apprenticeship where not just techniques but energetic capacity, ethical grounding, and spiritual maturity are developed over years. A practitioner with legitimate lineage can name their teachers, describe their training timeline, explain the tradition's cosmology, and demonstrates humility about their role as a vessel for something larger. Lineage also provides accountability—teachers maintain relationship with students and can address ethical breaches. Munay Live specifically vets for authentic lineage.

How do I maintain healing progress during difficult life circumstances?

Maintaining progress during stress requires both realistic expectations and non-negotiable practices. Difficult circumstances often trigger old patterns—this doesn't mean you've lost your progress, it means your nervous system is doing what it's designed to do under threat. Key practices for sustaining healing during hard times: maintain whatever minimal version of your practices you can manage, stay connected to support rather than isolating, lower expectations about productivity, prioritize sleep and basic self-care, and be compassionate with regression or difficulty. Don't expect to maintain peak functioning during crisis. The goal is to move through difficulty without completely fragmenting or abandoning yourself.

Last Updated: November 27, 2025

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. If you do not accept these Terms in their entirety, including the agreement to arbitrate on an individual basis any claims between you and Munay Live LLC (referred to as "Munay," "we," "us," and "our"), a limited liability company registered and organized under the laws of the State of Delaware, you must not access or use the Munay Platform.

DEFINITIONS

To provide clarity and ensure consistent understanding, the following terms are defined as they are used throughout this agreement:

"Guide" or "Practitioner": An independent contractor offering Third Party Services via the Munay Platform, including professionals providing guidance, consultation, insights, or specialized expertise in spiritual wellness, energy work, sound healing, breathwork, divination, and related modalities.
"Customer": An individual using the Munay Platform to engage Guides for Third Party Services.
"Munay Platform": The collective digital ecosystem comprising Munay's website at munay.live, related mobile applications (if any), and software tools enabling interactions between Customers and Guides.
"Third Party Services": Services provided by Guides through the Munay Platform. Munay does not provide Third Party Services.
"Services": The features and functionalities offered by Munay, including facilitating connections between Customers and Guides, search, communications, payment processing, scheduling integration, and customer support.
"User": Any individual or entity accessing the Munay Platform, including Customers, Guides, or visitors.
"Personal Data": Information relating to an identified or identifiable individual that is collected, stored, or processed by Munay.

1. GENERAL INFORMATION

1.1 Terms of Service

These Terms describe the terms and conditions applicable to your access and use of the website located at https://munay.live and its sub-domains, related mobile device applications (if any), and software (collectively, the "Munay Platform").

By using the Munay Platform, you enter into a legally binding contract with Munay. These Terms, together with the Refund and Payment Policy, Privacy Policy, and User Code of Conduct, are legally binding agreements governing your relationship with Munay.

1.2 Munay Services

The Munay Platform is a search, directory, and communications platform enabling connections between Customers and Guides. Munay facilitates bookings and payments through integrated third-party services including Shopify Payments, Stripe, and Acuity Scheduling.

IMPORTANT DISCLAIMER: Munay does not guarantee or warrant the reliability, quality, suitability, safety, or legality of any Third Party Services or Guides. Munay is a technology platform only and does not provide Third Party Services.

1.3 Amendments

We reserve the right to amend these Terms at any time by posting a revised version. Material changes will be communicated through the Platform or via email. Continued use constitutes acceptance of amended Terms.

2. ELIGIBILITY AND VERIFICATION

2.1 Services Eligibility and Age Requirements

Services are available only to individuals who are eighteen (18) years of age or older and who can form legally binding contracts under applicable law.

MINORS (Ages 13-17): Individuals between the ages of 13 and 17 may access limited portions of the Munay Platform only under the following conditions:

Verified Parental Consent: A parent or legal guardian must create the account, provide verified consent, and accept these Terms on behalf of the minor;
Mandatory Supervision: The parent or legal guardian must be actively present and supervising during all sessions and interactions;
Restricted Services: Certain services, Practitioners, or content may be designated as adult-only and unavailable to minors at Munay's discretion;
Prohibited Topics: Sessions with minors may not include content related to: plant medicine, psychedelics, sexuality, past-life regression involving trauma, or any other topics Munay designates as inappropriate for minors in these Terms, the User Code of Conduct, or subsequent policy updates published on the Platform;
Parental Responsibility: The parent or legal guardian assumes all responsibility for the minor's use of the Platform.

NO PRIVATE COMMUNICATION WITH MINORS: Practitioners are strictly prohibited from communicating privately with any Customer under the age of 18 outside the presence and active supervision of the minor's parent or legal guardian. This includes direct messages, emails, text messages, social media communications, video calls, or any other form of private contact. Violations will result in immediate termination and may be reported to appropriate authorities.

CHILDREN UNDER 13: Individuals under the age of 13 are strictly prohibited from using the Munay Platform in compliance with COPPA and similar laws. Munay does not knowingly collect personal information from children under 13.

PRACTITIONER OBLIGATIONS: Practitioners must immediately terminate any session if they reasonably believe a participant is under 18 and unsupervised, or under 13. Practitioners must report such incidents to Munay.

2.2 Privacy

Munay is committed to complying with GDPR, CCPA, and applicable privacy laws. For details, see the Munay Privacy Policy.

2.3 Data Protection and Privacy Roles

DATA CONTROLLER ROLES: For purposes of GDPR, CCPA, and other applicable privacy laws:

Munay is the data controller for: Platform account data, transactional metadata, payment information, communications through the Platform, and usage analytics.
Practitioners act as independent data controllers for any Customer personal data they access, download, store, or process outside the Munay Platform (e.g., session notes, external communications, personal records).

PRACTITIONER DATA OBLIGATIONS: Practitioners who handle Customer personal data outside the Platform must:

Comply with all applicable privacy laws (including GDPR, CCPA, and local regulations);
Maintain appropriate security measures;
Honor Customer data deletion requests;
Not sell or share Customer personal data without consent;
Report any data breaches to Munay and affected Customers promptly.

PRIVACY POLICY: The collection, use, and protection of personal data is governed by the Munay Privacy Policy, which is incorporated herein by reference. In the event of any conflict between these Terms and the Privacy Policy regarding data handling, the Privacy Policy shall control.

3. NATURE OF SERVICES

Munay provides a technology platform to connect Customers with independent Practitioners for spiritual, energetic, and wellness Third Party Services. Munay does not provide medical, clinical, psychological, psychiatric, or therapeutic services.

3.1 Non-Medical Disclaimer

ALL SERVICES OFFERED THROUGH THE MUNAY PLATFORM ARE FOR PERSONAL GROWTH, SPIRITUAL PRACTICE, AND SELF-EXPLORATION PURPOSES ONLY. Practitioners are NOT medical professionals, licensed therapists, psychologists, psychiatrists, or healthcare providers unless separately and explicitly credentialed.

PRACTITIONERS CANNOT AND DO NOT: diagnose, treat, cure, or prevent any medical, psychological, or psychiatric condition; prescribe medications; provide medical advice; or make any claims of medical or therapeutic benefit.

If you have medical, psychological, or psychiatric concerns, consult appropriately licensed healthcare professionals. Do not disregard professional medical advice because of information obtained through the Munay Platform.

By using Munay Live, you acknowledge and agree to the Safety, Scope of Practice & Trauma-Informed Care guidelines located at https://munay.live/safety. These guidelines clarify the non-clinical nature of all services provided.

3.2 Blog and Educational Content Disclaimer

All blog content, articles, and educational materials on the Munay Platform are for informational and educational purposes only and do not constitute medical, psychological, legal, financial, or other professional advice. Munay expressly disclaims all liability arising from reliance on such content.

3.3 Pricing, Markup, and Promotions

MUNAY RESERVES THE SOLE AND EXCLUSIVE RIGHT TO SET, ADJUST, AND MARKUP PRICES of all listings, services, sessions, series, and packages offered through the Munay Platform. Practitioners acknowledge that Munay may apply markups to Practitioner base rates at Munay's sole discretion.

Munay may offer coupons, promotional codes, discounts, sales, and special offers ("Promotions") without prior notice. Practitioners acknowledge and agree that:

Munay controls all final pricing displayed to Customers;
Munay may apply Promotions that reduce Customer-facing prices;
Practitioner payouts are based on agreed terms, which may account for Promotions;
Munay is under no obligation to notify Practitioners of specific Promotions;
By listing services, Practitioners consent to these pricing controls.

PRICING TRANSPARENCY: Munay will display all promotions, discounts, and pricing in compliance with applicable consumer pricing and advertising laws. Where required by law, reference prices will reflect genuine prior prices. Customers will see the final price (including any platform fees) before completing a purchase.

3.4 Energetic Boundaries and Personal Responsibility

ASSUMPTION OF RISK: You acknowledge that spiritual, energetic, and wellness services involve subjective experiences. By participating, you voluntarily assume full responsibility for your emotional, energetic, psychological, and spiritual well-being.

You acknowledge and agree that:

Munay makes no guarantees regarding practitioner-client compatibility or outcomes;
Results cannot be predicted or guaranteed;
Sessions may be ended at any time by either party;
You release Munay from all claims arising from session content or experiences;
Practitioners may not claim medical, clinical, or therapeutic benefits.

WAIVER AND RELEASE: BY USING THE MUNAY PLATFORM, YOU HEREBY RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE MUNAY FROM ANY LIABILITY ARISING FROM SPIRITUAL, ENERGETIC, EMOTIONAL, OR PSYCHOLOGICAL EXPERIENCES.

4. PRACTITIONER VERIFICATION, OBLIGATIONS, AND CONTENT RIGHTS

4.1 Independent Contractor Status

All Guides are independent contractors and expressly NOT employees, agents, partners, or franchisees of Munay. Guides are solely responsible for all applicable taxes, compliance with laws, maintaining credentials, and the content and delivery of their services.

4.2 Insurance Requirements

GUIDES ARE STRONGLY ENCOURAGED TO MAINTAIN APPROPRIATE PROFESSIONAL LIABILITY INSURANCE. Guides are solely responsible for determining and obtaining appropriate insurance coverage. Munay recommends Professional Liability Insurance (Errors & Omissions) and General Liability Insurance as appropriate to each practice.

Munay may request proof of insurance at any time. Guides without adequate insurance assume all risks and liabilities.

DISCLAIMER: MUNAY DOES NOT PROVIDE INSURANCE. Customers acknowledge that Guides may or may not carry insurance and assume all associated risks.

4.3 Practitioner Onboarding Review

Munay conducts a limited onboarding review which may include collection of government-issued identification, self-reported credentials, and peer references. This review is administrative only and does not constitute verification, certification, endorsement, or guarantee of any Practitioner's qualifications, competence, lineage claims, or suitability.

You acknowledge that:

Munay does not verify, authenticate, or validate credentials, certifications, licenses, or lineage claims;
Munay's onboarding review is not a substitute for your own due diligence;
Munay makes no representations regarding any Practitioner's qualifications;
Practitioners are solely responsible for accuracy of information provided;
Customers assume all risk associated with selecting Practitioners.

4.4 Practice Session Protocols

Practitioners agree to conduct sessions professionally and ethically. Practitioners are solely responsible for content, conduct, and safety; maintaining boundaries; not making medical claims; and providing appropriate pre/post-session guidance.

WAIVER: Practitioners waive all claims against Munay arising from sessions, including Customer behavior, outcomes, or disputes.

4.5 Content License and Rights Grant

GRANT OF RIGHTS: By providing any content to Munay, including photographs, videos, audio recordings, written materials, biographical information, and promotional materials (collectively, "Practitioner Content"), Practitioners grant to Munay a:

NON-EXCLUSIVE, ROYALTY-FREE, WORLDWIDE LICENSE to use, reproduce, modify, adapt, publish, distribute, publicly perform, and publicly display such Practitioner Content for marketing, promotional, and operational purposes related to the Munay Platform during the term of the Practitioner's active engagement with Munay, and as otherwise specified herein, including:

The Munay Platform, website, and mobile applications;
Social media platforms (Instagram, Facebook, YouTube, TikTok, LinkedIn, X, Pinterest);
Email marketing and newsletters;
Blog posts, articles, and educational content;
Promotional and advertising materials;
Press releases and media outreach;
Third-party syndication and distribution channels;
Physical materials (print, brochures, event materials).

4.6 Recordings and Media Production

Practitioners acknowledge that Munay may photograph, film, and record Practitioner Content during onboarding, interviews, promotional sessions, and events. By participating:

CONSENT TO RECORDING: Practitioners expressly consent to being photographed, filmed, and recorded;
PRODUCTION RIGHTS: Munay owns all recordings and media produced by or for Munay featuring the Practitioner;
WAIVE APPROVAL: Practitioners waive any right to inspect, approve, or be compensated for use of recordings;
RELEASE CLAIMS: Practitioners release Munay from claims arising from use, editing, or publication of recordings;
SYNDICATION: Content may be syndicated or distributed by third parties; Munay is not responsible for third-party use.

NO IMPACT ON ELIGIBILITY: Declining to participate in recordings shall not affect a Practitioner's eligibility to provide paid services, listing visibility, or standing with Munay. Recording participation is entirely voluntary and separate from service provision.

CONSENT: By participating in any recording arranged by Munay, Practitioners provide express consent to be recorded. Participation is voluntary; Practitioners may decline without penalty, though declining may limit promotional opportunities.

RETENTION: Recordings and Practitioner Content may be retained by Munay for up to seven (7) years for legal, regulatory, claims defense, and archival purposes, or longer where required by law or ongoing litigation. Active marketing use is governed by Section 4.7.

PURPOSE: Recordings will be used for: marketing, promotion, social media, blog content, educational materials, quality assurance, and Platform improvement.

4.7 Content Retention Upon Departure

OPT-OUT FOR SOLO CONTENT: Practitioners may request removal of solo content (content featuring only themselves) by submitting a written request to legal@munay.live within thirty (30) days of departure. Munay will use commercially reasonable efforts to remove such content within ninety (90) days, except where:

Content has been incorporated into third-party syndicated materials outside Munay's control;
Content is required for legal, regulatory, or archival purposes;
Removal is technically impractical.

LIMITATIONS ON REMOVAL: Munay does not guarantee complete removal of Practitioner Content from third-party search engine indexes, cached versions, social media reposts, syndicated content, or any materials outside Munay's direct control. Practitioners acknowledge that once content is published online, complete removal from the internet is not technically possible.

OFFLINE/PRINTED MATERIALS: Content that has been incorporated into printed materials, physical promotional items, event materials, or other offline media is not subject to takedown requests and may continue to be used indefinitely.

GROUP CONTENT: Content featuring multiple practitioners shall remain the property of Munay and may be used in perpetuity. Departing practitioners waive any right to demand removal of group content.

TRANSITION PERIOD: Munay may continue using Practitioner Content for up to one hundred eighty (180) days following departure for wind-down and transition purposes.

NO COMPENSATION: No additional compensation shall be owed to Practitioners for continued use of Practitioner Content after departure.

4.8 Practitioner Representations and Warranties

If you use the Services as a Practitioner, you represent and warrant that:

You will provide services in accordance with these Terms and all applicable Munay policies;
You will comply with all applicable laws and regulations;
You are solely responsible for any violation of laws or regulations;
You will provide services with reasonable care and skill;
You have obtained and will maintain all required registrations, certifications, licenses, and insurance;
You will not provide services outside the Platform or receive direct payments;
You acknowledge Munay may use your name, photo, and listing for marketing;
You will comply with all applicable scope-of-practice laws, advertising regulations, and professional licensing requirements;
You will not represent yourself as holding credentials you do not currently possess in good standing.

4.9 Prohibition on Medical and Therapeutic Claims

Practitioners are STRICTLY PROHIBITED from making any claims that their services can diagnose, treat, cure, or prevent any medical, psychological, or psychiatric condition. Prohibited conduct includes:

Claiming to treat specific conditions (e.g., "heals anxiety," "cures trauma," "treats PTSD");
Using clinical terminology implying medical or therapeutic treatment;
Advising Customers to discontinue medical treatment or medication;
Representing services as substitutes for licensed medical or mental health care.

ENFORCEMENT: Practitioners making medical or therapeutic claims will be subject to immediate suspension pending review, and may face permanent termination.

REVIEW PROCESS: Upon receiving a report or becoming aware of potential medical claims, Munay will conduct a review. During review, the Practitioner may be temporarily suspended. Munay will notify the Practitioner of the concern and provide opportunity to respond before final determination. Munay's decision is final and not subject to appeal.

CONTENT REMOVAL: Munay reserves the right to remove, edit, or require modification of any content that contains medical or therapeutic claims or violates this section or the User Code of Conduct.

REPORTING: Users may report suspected medical claims to care@munay.live.

5. RIGHTS AND LIMITS

5.1 Your Right to Use the Platform

Customers receive a non-transferable, non-sublicensable, non-exclusive, limited right to access the Munay Platform for personal use. Practitioners receive a similar right solely for provision of Third Party Services.

You agree not to:

Use automated means (bots, scrapers) to access content without authorization;
Engage Practitioners outside the Platform or circumvent payment;
Use Services for any unlawful purpose;
Copy, reproduce, or distribute Munay materials without permission;
Share credentials with third parties.

5.2 Customer Representations

Customers agree to honor commitments to Practitioners, not circumvent fees, use good faith in interactions, and acknowledge that Third Party Services are not medical, psychological, legal, or financial advice.

5.3 Direct Interactions

Munay does not participate in direct interactions between Customers and Practitioners except to ensure compliance, improve Services, or as stated in the Refund Policy.

5.4 User Complaints

Complaints should be directed to care@munay.live with subject line 'Formal Complaint.'

6. RELATIONS BETWEEN MUNAY AND USERS

Munay is an on-demand intermediary. Munay does not employ Users. Users are independent contractors. Munay is not liable for taxes, withholding, or benefits related to Third Party Services.

7. CONTENT

7.1 Munay Content

Users have a personal, non-transferable, non-exclusive right to use Munay Content subject to these Terms.

Some written content on Munay Live, including informational pages and service descriptions, may be drafted or refined with AI assistance and reviewed by our team.

7.2 User-Generated Content

Munay is not responsible for User-Generated Content. Users are responsible for ensuring content does not violate intellectual property rights.

7.3 Feedback and Reviews

By submitting feedback, you grant Munay a perpetual, worldwide, royalty-free license to use it. Practitioners agree to be rated by Customers.

8. INTELLECTUAL PROPERTY RIGHTS

All intellectual property in the Munay Platform belongs to Munay or its licensors. The Munay name and logos are service marks of Munay Live LLC.

8.1 DMCA Notice

9. THIRD-PARTY SERVICES AND LINKS

The Platform integrates with Shopify, Stripe, Acuity Scheduling, Zoom, and Google Calendar. Links to third-party websites are provided as convenience; Munay is not responsible for their content.

10. DISCLAIMER OF WARRANTY

USE OF THE SERVICES IS AT YOUR OWN RISK. The Platform and Services are provided "AS IS" and "AS AVAILABLE." MUNAY PROVIDES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SERVICES DISCLAIMER: Third Party Services are for general wellness, personal growth, and spiritual exploration only. THEY DO NOT CONSTITUTE MEDICAL, PSYCHOLOGICAL, LEGAL, OR FINANCIAL ADVICE. Results vary and are not guaranteed.

11. LIMITATION OF LIABILITY

11.1 Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUNAY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES arising from use of the Platform, whether based on warranty, contract, tort, or otherwise.

11.2 Limitation

Munay's total cumulative liability shall not exceed THE AMOUNTS YOU PAID TO MUNAY IN THE PRIOR THREE (3) MONTHS.

11.3 Class Action Waiver

CLAIMS MUST BE BROUGHT INDIVIDUALLY, NOT AS PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING.

11.4 Exclusions

Some jurisdictions do not allow certain exclusions. Liabilities from fraud or personal injury caused by negligence cannot be excluded.

12. ASSUMPTION OF RISK

By using the Platform, you voluntarily assume all risks associated with Third Party Services, including emotional distress, spiritual experiences, or dissatisfaction.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Munay from any claims arising from your use of the Services, including breach of Terms, violation of rights, disputes with Users, and use of third-party payment processors.

California Residents: You waive California Civil Code Section 1542.

14. TERMINATION

14.1 Munay's Right to Terminate

Munay reserves the right to suspend or terminate any User's access at any time, for any reason, with or without notice, including: violation of Terms; fraudulent or illegal activity; harassment; falsification of credentials; harmful conduct; failure to maintain insurance; or at Munay's convenience upon thirty (30) days' notice.

14.2 Compensation Upon Termination

TO THE EXTENT PERMITTED BY APPLICABLE LAW:

For Customers:

Termination for Cause (Customer Breach): No refund for unused services where termination results from material breach, fraud, chargeback abuse, or Code of Conduct violation.
Termination for Convenience (by Munay without cause): Customers may be entitled to a pro-rata refund (calculated as the proportional value of unused, prepaid services remaining at termination, less applicable fees, discounts previously applied, or offsets for documented damages) or credit at Munay's reasonable discretion, subject to consumer protection laws.
Statutory Rights: Nothing limits mandatory consumer rights under applicable law, including California, New York, Massachusetts, EU/UK consumer regulations.

For Practitioners:

Termination for Cause (Practitioner Breach): Pending payouts may be delayed or offset against damages for material breach, fraud, disintermediation, or misconduct. Munay will provide written notice specifying basis for withholding.
Termination for Convenience: Practitioners shall receive payment for completed sessions through the effective termination date, less applicable fees or offsets for documented damages.
Disputed Amounts: Practitioners may contest withheld amounts through dispute resolution in Section 16.

LIQUIDATED DAMAGES: Any funds withheld as liquidated damages shall be limited to a reasonable pre-estimate of Munay's actual damages arising from the specific breach, including disintermediation, intellectual property violations, or reputational harm. Liquidated damages are not intended as a penalty.

14.3 Inactive Accounts

If you have not accessed the Platform for 180 consecutive days, access may be suspended and unused services may expire without refund.

14.4 Effect of Termination

These Terms (including disclaimers, limitations, indemnification, and content licenses) remain enforceable after termination.

15. FORCE MAJEURE

Munay shall not be liable for failure or delay caused by forces beyond its reasonable control, including: acts of God; natural disasters; pandemics; war; terrorism; riots; government actions; labor disputes; power outages; internet failures; third-party service failures; cyberattacks ("Force Majeure Events").

During Force Majeure Events: obligations are suspended; Munay is not liable for damages or refunds; Munay may offer accommodations at its discretion; Users release Munay from related claims.

SERVICE RESUMPTION: Munay will use commercially reasonable efforts to resume normal operations as soon as practicable and provide reasonable updates regarding service status.

EXTENDED OUTAGES: For Force Majeure Events causing unavailability exceeding thirty (30) consecutive days, Munay may, at its sole discretion, offer credits, extensions, or rescheduling. Such accommodations are not guaranteed.

16. DISPUTE RESOLUTION

ARBITRATION: Disputes shall be resolved by individual arbitration in Delaware, USA, under the Commercial Arbitration Rules of the American Arbitration Association (AAA).

CLASS ACTION WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO RESOLVE DISPUTES ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS.

SMALL CLAIMS COURT CARVE-OUT: Either party may bring an individual action in small claims court if the claim qualifies for small claims jurisdiction.

ARBITRATION FEES: Where required by law (including AAA Consumer Arbitration Rules), Munay shall pay arbitration fees exceeding what you would pay in court. If the arbitrator finds your claim was brought in bad faith, you may be required to reimburse Munay.

SEVERABILITY: If any portion of this arbitration agreement is unenforceable, the remaining portions remain in effect. If the class action waiver is unenforceable, disputes shall be resolved in Delaware courts.

OPT-OUT: You may opt out of arbitration by sending written notice to legal@munay.live within thirty (30) days of first accepting these Terms.

17. GOVERNING LAW

These Terms are governed by the laws of Delaware, USA. The Federal Arbitration Act governs arbitration provisions.

CONSUMER RIGHTS SAVINGS CLAUSE: Nothing in these Terms limits mandatory consumer rights under applicable law of your habitual residence, including EU/UK consumer protection regulations, Australian Consumer Law, or similar statutory protections. Where local law provides greater protection, such law shall apply.

18. CONFIDENTIALITY

You agree to hold Confidential Information in strict confidence and not disclose it to third parties.

19. NON-SOLICITATION

Services may not be used to solicit for other businesses. You may not contact Users for purposes unrelated to Services without Munay's written permission.

20. INTERNATIONAL USE AND EXPORT CONTROL

If you access the Platform outside the US, you are responsible for complying with local laws. Export control regulations prohibit access from: Iran, Sudan, Crimea, Cuba, Syria, North Korea, and occupied territories of Ukraine.

21. LIQUIDATED DAMAGES

Funds withheld constitute liquidated damages (not penalties) and are a reasonable pre-estimate of probable loss from breach. This was agreed due to difficulty estimating actual damages and uncertainty of litigation costs.

22. MISCELLANEOUS

22.1 Assignment

You may not assign rights under these Terms without Munay's written consent.

22.2 Notifications

Munay may communicate via email or Platform postings. Legal notices to Munay must be sent to: 254 Chapman Rd, Ste 208 #20574, Newark, Delaware 19702.

22.3 Severability

Invalid provisions shall be severed without affecting remaining provisions.

22.4 Entire Agreement and Document Hierarchy

These Terms, together with the Refund and Payment Policy, Privacy Policy, and User Code of Conduct, constitute the entire agreement.

DOCUMENT HIERARCHY: In the event of conflict:

For data handling matters, the Privacy Policy controls;
For payment and refund matters, the Refund and Payment Policy controls;
For user behavior standards, the User Code of Conduct controls;
For all other matters, these Terms control.

Munay will use reasonable efforts to maintain consistency across all governing documents.

22.5 Headings

Headings are for convenience only.

23. CONTACT INFORMATION

For questions about these Terms:

Email: care@munay.live

Legal Inquiries: legal@munay.live

Mailing Address: Munay Live LLC, 254 Chapman Rd, Ste 208 #20574, Newark, Delaware 19702

— End of Munay Terms of Service —

MUNAY TERMS OF SERVICE