By using the Munay Platform, you hereby acknowledge your understanding of this User Code of Conduct and agree to:

Compliance with Laws

Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, tax laws, and others. Provide accurate and up-to-date information to Munay, including tax and billing information, as required by Munay’s Refund and Payment Policy.

Acceptable Use of Services

Use the Services and the Munay Platform in a lawful, relevant, and proper manner according to applicable laws. Engage in activities that do not interfere with other Users' use of the Services or violate Munay’s policies.

Platform Integrity and Prohibited Activities

False or Misleading Listings: Do not create fake or misleading listings for Services or products.

Use of Bots or Automation: Refrain from using automated systems or bots to interact with the Munay Platform, including posting listings, sending messages, or leaving feedback to artificially inflate engagement or ratings.

Fraudulent Payments: Avoid engaging in fraudulent payment activities, including using unauthorized credit cards, chargebacks, or deceptive means to avoid payment.

Circumvention of Platform Rules: Do not create multiple accounts to bypass platform rules or manipulate ratings.
Impersonation: Do not impersonate Munay or Advisors, nor represent yourself as an official partner or affiliate of Munay unless explicitly authorized.

User-Generated Content Standards

Prohibited Content: Do not transmit content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, or otherwise objectionable as determined by Munay.

Intellectual Property: Ensure that all content you upload, post, or share respects intellectual property rights, including copyrights and trademarks.

Privacy Violations: Do not post personally identifying or private information about any person without their consent. This includes avoiding the use of another User’s personal data for unauthorized marketing purposes.

Feedback and Review System

Manipulation of Feedback: Do not post fake reviews or solicit others to post biased reviews. Engaging in any behavior that manipulates the review system is prohibited.

Conflicts of Interest: Avoid leaving reviews for your own Services or soliciting biased feedback from others.

Financial Integrity

Payment and Fees: Do not engage in efforts to manipulate the fee structure, billing process, or avoid paying any fees owed to Munay or Advisors.

Unauthorized Reselling: Do not resell services or products offered through Munay outside of the platform or conduct private transactions without using the platform.

Security and Privacy

Account Security: Do not transfer your Munay account or login credentials to third parties without Munay’s consent.

Unauthorized Access: Do not engage in activities designed to gain unauthorized access to computer systems through the Munay Platform.

Data Harvesting: Do not collect or harvest personal information about Users, including email addresses, without their consent.

User Behavior and Harassment

Harassment and Distress: Do not harass, threaten, or cause intentional distress to other Users, persons, or entities on the platform.

Offensive Language: Refrain from using offensive or inappropriate language, including names or terms deemed offensive by Munay.
Disruptive Activity: Avoid disruptive activities such as monopolizing the platform with multiple messages or attempts to engage in inappropriate communication.

Child Protection and Age Restrictions

Age Limitations: Do not allow anyone under the age of 18 (or under 13 without proper parental approval) to access the platform in a manner that violates the platform’s age restrictions.

Exploitation of Minors: Do not exploit children under 18 years of age for any illegal or unethical purpose.

Confidentiality and Data Protection
Confidential Information: Do not disclose any Confidential Information or personal data obtained from another User or during your use of the platform.

Personal Data Solicitation: Do not solicit personal data from children under 18 years of age, nor invade their privacy without proper consent.

Ethical Guidelines for Advisors

Ethical Conduct: Advisors will follow ethical guidelines that discourage offering services to minors unless a parent or guardian provides consent.

No Unfair Influence: Advisors must not use any form of unfair influence, manipulation, or coercion in providing Services to Users.

Illegal and Prohibited Activities

Trafficking and Exploitation: Do not engage in or promote illegal trafficking of persons, including the procurement of commercial sex acts or use of forced labor.

Criminal or Civil Offenses: Do not encourage, engage in, or promote any conduct that would constitute a criminal or civil offense under applicable laws.

Platform Misuse

Subverting Platform Features: Do not attempt to subvert platform features such as scheduling tools, ratings systems, or payment processing to bypass rules or manipulate system outcomes.

Unauthorized Use of Platform Resources: Do not attempt to use or copy the platform's resources, code, or services for commercial or unauthorized personal use without written permission from Munay.

Scheduling and Cancellation

Users can cancel or reschedule appointments through Munay. Changes should be made at least 24 hours before the scheduled time. The platform is not responsible for missed or rescheduled appointments resulting from user error or miscommunication.

Scheduling Sessions Without Confirmation: Users are prohibited from scheduling sessions without obtaining prior confirmation from the Customer.