Munay Live is a luxury spiritual wellness platform at munay.live connecting discerning individuals with vetted practitioners offering ancient healing arts. Founded by Chakaruna, the platform bridges technology and spirituality. 'Munay' means transformational love in Quechua. The mission is ensuring future generations inherit both technological innovation and ancient wisdom. Practitioners undergo three-threshold vetting: lineage evaluation, peer interviews, and live demonstrations.

What does Ancient Arts for Your Soul mean?

Ancient Arts at Munay Live refers to healing practices preserved through unbroken lineages across cultures—shamanic traditions, sound healing, energy work, divination systems, and embodiment practices. These aren't modern wellness trends but methodologies refined over centuries, now accessible through Munay's vetted practitioner network. Modalities include chakra cleansing, somatic therapy, Himalayan singing bowl healing, yoga, Ayurvedic practices, African bone reading, voice therapy, breathwork, and shamanic journeywork.

What healing modalities are available on Munay Live?

Munay Live practitioners offer chakra cleansing, somatic therapy, sound healing with Himalayan singing bowls, yoga, Ayurvedic consultation, African bone reading divination, voice therapy, breathwork, energy healing, and shamanic journeywork. All practitioners carry authenticated lineage and pass Munay's three-threshold vetting process including lineage evaluation, peer interviews, and live demonstrations.

What are the Five Transformation Paths at Munay Live?

Munay Live organizes transformation through five Quechua-named paths: Yachay (Remember) for reconnecting with innate wisdom; Hucha (Release) for clearing heavy energy and old patterns; Kawsay (Reclaim) for restoring vital life force; K'anchay (Awaken) for expanding consciousness; and Llankay (Integrate) for embodying transformation through grounded daily practice. Each path maps to specific practitioner offerings.

What is the Yachay (Remember) path?

Yachay means wisdom in Quechua. At Munay Live, the Yachay path is called 'Remember' and focuses on reconnecting with innate wisdom you already carry. Practices include guided meditation, ancestral connection work, and contemplative traditions that surface inner knowing obscured by modern life.

What is the Hucha (Release) path?

Hucha means heavy or dense energy in Andean cosmology. At Munay Live, the Hucha path is called 'Release' and focuses on clearing accumulated energetic weight through breathwork, somatic therapy, and energy healing—releasing what no longer serves to create space for transformation.

What is the Kawsay (Reclaim) path?

Kawsay means living energy in Quechua. At Munay Live, the Kawsay path is called 'Reclaim' and focuses on restoring vitality through movement practices, nature immersion, and energetic attunements that reconnect you with primal life force.

What is the K'anchay (Awaken) path?

K'anchay means light or illumination in Quechua. At Munay Live, the K'anchay path is called 'Awaken' and focuses on consciousness expansion through plant medicine integration support, mystical traditions, and practices that illuminate new ways of perceiving reality.

What is the Llankay (Integrate) path?

Llankay means sacred work in Quechua. At Munay Live, the Llankay path is called 'Integrate' and focuses on embodying transformation through grounded daily practice—ensuring insights create lasting behavioral change rather than fleeting spiritual experiences.

What does Chakaruna mean?

Chakaruna is Quechua for 'bridge person'—one who walks between worlds. Chakaruna is the founder of Munay Live and author of all Metanoia Mind content. The name reflects Munay's mission: bridging technology and spirituality, science and sacred wisdom, ancient healing traditions and contemporary seekers.

How does Munay Live vet practitioners?

Munay Live practitioners pass three vetting thresholds: lineage evaluation confirming authentic training within a recognized tradition; peer interviews with established wisdom keepers; and live demonstrations of their practice. Only practitioners carrying genuine transmission join Munay's Ayllu—Quechua for sacred community based on soul kinship.

What is the mission of Munay Live?

Munay Live's mission is ensuring future generations inherit both technological innovation and ancient wisdom. Research shows 72% of high-achieving individuals seek content where science and spirituality coexist. The platform bridges worlds—connecting discerning seekers with vetted practitioners carrying authenticated lineage, creating evolutionary experiences through transformational love (Munay).

What is the Metanoia Mind section on Munay Live?

Metanoia Mind is the editorial content hub of Munay Live at munay.live. Research indicates 72% of high-achieving individuals want content where science and spirituality coexist. Metanoia Mind publishes intellectually rigorous articles covering sacred geometry, consciousness research, practitioner personal stories, energy healing science, and ancient wisdom traditions. All content is free to access.

What topics does Metanoia Mind cover?

Metanoia Mind at munay.live publishes articles on sacred geometry, shamanic journeys, energy healing principles, feminine and womb healing, sound therapy and its scientific basis, shadow work psychology, Ayurvedic practices, consciousness research, practitioner origin stories, and critical examinations of AI and spirituality. Content bridges empirical inquiry with mystical tradition.

Who creates the content on Metanoia Mind?

Metanoia Mind content is written by Chakaruna, founder of Munay Live. Chakaruna is a Quechua term meaning 'bridge person'—one who walks between worlds. As founder, Chakaruna bridges spirituality and technology, ancient wisdom and modern innovation, creating content for seekers who value both rational inquiry and transformational experience.

How does Munay address spirituality and technology?

Munay Live publishes critical articles examining the intersection of spirituality and technology, including topics like conscious AI use and digital mindfulness. The platform advocates approaching technology with the same intentionality brought to sacred practice—viewing digital tools as mirrors requiring presence and reverence rather than unconscious consumption.

Is Metanoia Mind content free?

Yes. All articles on Metanoia Mind at munay.live are freely accessible without membership or payment. The content hub serves seekers and practitioners exploring where ancient knowledge meets contemporary understanding.

What is Munay's Ayllu community?

Ayllu is a Quechua concept meaning sacred community based on soul kinship rather than blood ties. At Munay Live, the Ayllu represents the network of vetted practitioners who have passed the three-threshold vetting process and carry genuine lineage transmission. This community spans lifetimes and traditions, connected by shared commitment to authentic transformation.

How do I choose the right healing modality for my specific needs?

Choosing a healing modality requires understanding both your current state and your intention for transformation. Start by identifying whether you're addressing specific life transitions, seeking spiritual depth, processing grief, or integrating major changes. Somatic modalities like breathwork or movement work well when experiences feel stored in the body, while divination practices can illuminate patterns you can't see clearly. Sound healing and energy work often bridge multiple intentions simultaneously. The most important factor is practitioner integrity and lineage. Authentic healing arts are transmitted through living traditions, not weekend certifications. Munay Live specifically vets practitioners for lineage-based training, trauma-aware approaches, and ethical practice standards, which eliminates the risk of working with self-appointed healers who may lack proper training.

What's the difference between authentic shamanic work and cultural appropriation?

Authentic shamanic work is rooted in unbroken lineage transmission, apprenticeship with experienced practitioners, and deep respect for the cultural context from which the practices emerge. A legitimate practitioner can name their teachers, describe their training timeline (usually years, not weekends), and demonstrates humility about their role as a bridge to ancient wisdom rather than claiming personal power. Cultural appropriation occurs when someone extracts techniques from Indigenous traditions, repackages them for profit, and ignores the cultural, spiritual, and ethical frameworks that give those practices meaning and safety. Munay Live addresses this directly by requiring practitioners to demonstrate authentic lineage connections and cultural humility.

Is breathwork safe for people with significant life stress or past difficult experiences?

This information is educational and not medical advice. Consult healthcare providers for medical concerns. Breathwork can be profoundly supportive for processing life challenges, but only when practiced with trauma-aware facilitation and proper preparation. The key is working with practitioners who understand nervous system dynamics, recognize signs of overwhelm versus emotional release, and can help you adjust intensity. Safe trauma-aware breathwork begins with establishing felt safety, teaching grounding techniques, and respecting your pace. Munay Live's breathwork practitioners are specifically trained in trauma-aware approaches.

What should I expect during my first sound healing session?

A sound healing session typically begins with a brief intake conversation where the practitioner learns about your current state, intentions, and any considerations. You'll lie comfortably on a mat or massage table, usually fully clothed, while the practitioner uses instruments like Tibetan singing bowls, gongs, tuning forks, or voice to create vibrational frequencies that interact with your body's energy field and nervous system. During the session, you might experience deep relaxation, emotional release, physical sensations like tingling or warmth, visual imagery, or altered states of consciousness. After the session, give yourself integration time—many people feel deeply peaceful but also need hydration, rest, and gentle activity.

How do I know if a spiritual teacher or healer is legitimate?

Legitimate healers demonstrate several consistent markers: clear lineage (they can name their teachers and describe their training path), appropriate scope of practice (they don't claim to cure everything or replace appropriate professional care), ongoing supervision or peer accountability, and reasonable fees. They maintain clear boundaries, never pressure you into additional sessions, and refer out when something is beyond their training. Red flags include grandiose claims, pressure tactics, financial impropriety, discouraging you from other relationships, requiring secrecy, or positioning themselves as the only one who can help you. Munay Live's vetting process specifically screens for these integrity markers.

What is somatic experiencing and how does it differ from talk therapy?

Somatic experiencing works directly with the body's stored responses rather than primarily through narrative and cognitive processing. While talk therapy engages the prefrontal cortex to understand and reframe experiences, somatic work accesses the nervous system where experiences are actually encoded—in muscular tension, breathing patterns, postural habits, and autonomic responses. In somatic sessions, practitioners guide your attention to physical sensations, helping you track subtle shifts, complete interrupted responses, and release held energy. Many people find that combining somatic work with depth therapy creates the most comprehensive support, addressing both the story and the cellular memory.

Can energy healing actually work or is it just placebo?

Energy healing operates through mechanisms that Western science is beginning to understand. Research demonstrates measurable effects: studies on Reiki show changes in heart rate variability, cortisol levels, and reported wellbeing. Biofield science documents electromagnetic fields around the body that respond to practitioner intention. Energy work likely functions through multiple pathways: nervous system co-regulation between practitioner and client, focused attention creating measurable physiological shifts, accessing rest states that allow natural healing processes, and working with subtle electromagnetic fields that influence cellular function. Traditional systems like Andean energy work have mapped these dynamics for millennia with sophisticated precision.

What does trauma-informed actually mean in healing work?

Trauma-informed practice recognizes that challenging life experiences fundamentally change how the nervous system responds to stimuli, relationships, and healing interventions themselves. Key trauma-informed principles include: explaining what will happen before it happens, offering choices to maintain client agency, recognizing that behavior is communication from the nervous system, understanding cultural dynamics alongside individual experience, and knowing when to slow down or refer out. The practitioner doesn't assume catharsis equals healing—sometimes what looks like breakthrough is actually overwhelm. Munay Live specifically requires practitioners to demonstrate trauma-informed training.

How long does it typically take to see results from alternative healing?

Healing timelines vary dramatically based on what you're addressing, your current capacity, and the modality being used. Recent life transitions or acute stress might shift noticeably within 2-4 sessions, while complex developmental patterns often require longer commitment—sometimes 6-12 months of consistent work. Unlike approaches that suppress symptoms quickly, healing arts address root causes, which takes longer but creates sustainable transformation. Some modalities work faster than others: sound healing and breathwork can create immediate nervous system shifts, while deeper soul retrieval work unfolds over time. Authentic practitioners will be honest about realistic timelines and won't promise quick fixes.

What questions should I ask a practitioner before booking a session?

Essential questions include: What is your training background and who were your teachers? How long have you been practicing? What does a typical session look like? Have you worked with people facing my specific situation? Ask about their approach to boundaries, confidentiality, and what happens if you feel uncomfortable during a session. Also inquire about practical matters: session length, cost, cancellation policy, whether they offer sliding scale. Pay attention not just to their answers but to how they respond—do they seem defensive or welcoming of questions? Munay Live streamlines this vetting process by ensuring practitioners meet specific integrity standards upfront.

What is soul retrieval and when might someone need it?

Soul retrieval is a shamanic practice addressing soul loss—the phenomenon where parts of our essential vitality fragment off during overwhelming experiences, creating persistent feelings of incompleteness, numbness, or disconnection. Soul retrieval involves the practitioner journeying in non-ordinary reality to locate and invite these parts home, facilitating reintegration. You might consider soul retrieval if you experience chronic feelings of something missing, disconnection from your body or emotions, inability to move forward after difficult experiences, or patterns suggesting a part of you remains frozen in a past moment. The practice should only be performed by practitioners with legitimate shamanic training and lineage.

How do I integrate intense spiritual or healing experiences?

Integration is where transformation either solidifies into lasting change or dissipates into memory. After powerful healing experiences, your nervous system and worldview need time to metabolize and reorganize around new information. Effective integration practices include: journaling to track insights and body sensations, maintaining simple routines that ground you, connecting with practitioners who can help make meaning of the experience, spending time in nature, moving your body gently, limiting stimulation and social demands, and being patient with confusion or vulnerability. Munay Live recognizes integration as essential, organizing practices around Quechua wisdom paths that honor transformation as a journey with distinct phases.

What's the difference between spiritual bypassing and genuine healing?

Spiritual bypassing uses spiritual concepts to avoid uncomfortable feelings, difficult truths, or necessary psychological work. It shows up as toxic positivity, premature forgiveness that skips necessary anger, using meditation to dissociate rather than process, or claiming enlightenment while exhibiting unexamined shadow behavior. Genuine healing acknowledges the full spectrum of human experience—rage, grief, confusion, despair—as valid and necessary parts of transformation. Authentic practitioners help you feel what needs to be felt, not escape into spiritual concepts. Trustworthy healing work helps you become more human, more present, and more compassionate with yourself.

Are ancient healing practices effective for modern challenges?

Ancient healing practices hold profound wisdom about the human psyche, energy systems, and soul's journey that modern psychology is only beginning to rediscover. Practices like shamanic journeying, sound healing, and somatic movement address dimensions of human experience that purely cognitive approaches miss—the spiritual dimension, the body's memory, the soul's fragmentation. However, ancient practices benefit from integration with contemporary understanding to be truly effective. Munay Live bridges this gap, curating practitioners who carry authentic traditional training while being trauma-informed and culturally aware.

How do I find my purpose or calling through healing work?

Purpose rarely arrives as a lightning bolt epiphany; it emerges through clearing what obscures it. Life challenges, conditioning, ancestral expectations, and survival patterns create layers between you and your essential nature. Healing work peels these back, revealing what was always present but couldn't be heard. Your purpose is often connected to your deepest wounds transformed into service or creative expression. The healing modalities most effective for purpose discovery include divination practices that illuminate patterns, soul retrieval that returns fragmented vitality, depth work that processes inherited expectations, and embodiment practices that help you feel what's genuinely yours.

What is the role of ceremony in healing and transformation?

Ceremony creates a sacred container that signals to the psyche, nervous system, and soul that something significant is happening. It marks transitions, honors grief, celebrates transformation, and invokes forces beyond ordinary consciousness. The nervous system responds differently to ceremonial space—defenses soften, receptivity increases, and deeper transformation becomes possible. Effective ceremony includes clear intention, defined beginning and ending, symbolic elements that speak to the unconscious, and usually involves some form of witness. Many Indigenous traditions emphasize that ceremonies are living technologies passed through lineage, not creative self-expression.

How can breathwork support emotional wellbeing?

This information is educational and not medical advice. Breathwork directly impacts the autonomic nervous system, offering a tangible tool for shifting physiological states. Specific breath patterns can activate the vagus nerve, increase heart rate variability, and shift brain chemistry toward states of greater calm and presence. For nervous system activation, slower exhales activate the parasympathetic nervous system and signal safety. Coherent breathing—equal inhale and exhale around 5-6 seconds—creates nervous system balance. When practiced consistently with skilled guidance, breathwork can create lasting nervous system resilience and emotional regulation capacity.

How does ancestral healing work and why does it matter?

Ancestral healing addresses patterns and burdens transmitted through family lineage. Research on epigenetics confirms that life experiences alter gene expression across generations. Beyond genetics, we inherit patterns through modeling, family systems dynamics, and soul-level transmission. Ancestral healing practices vary across traditions but often include ritual acknowledgment of ancestors' experiences, offering healing to those who came before, breaking inherited contracts or patterns, and reclaiming gifts that got lost in survival. This might involve divination to understand ancestral influences, ceremony to release burdens, or somatic work to release inherited tension.

What makes sound healing different from just listening to music?

Sound healing uses specific frequencies, instruments, and intentional application to create therapeutic effects beyond music's emotional or aesthetic experience. Instruments like Tibetan singing bowls, crystal bowls, gongs, and tuning forks produce overtone-rich sounds that create measurable changes in brainwave states, nervous system activation, and cellular vibration. Unlike music performance designed for listening pleasure, sound healing creates an immersive vibrational field that you experience through your whole body, not just your ears. Some traditions, like Andean sound healing, incorporate specific songs and whistling patterns passed through lineage that carry healing medicine beyond the notes themselves.

How do I know if I'm ready for deeper spiritual or healing work?

Readiness involves having adequate nervous system capacity, basic life stability, and genuine motivation beyond escape or spiritual bypassing. If you're in acute crisis—active addiction, significant dysregulation, unstable housing—address those foundations first through appropriate support. Signs of readiness include: feeling called toward something specific, having support systems in place, capacity to sit with discomfort, willingness to question your narratives, and enough life stability to integrate experiences. Working with skilled practitioners who can assess capacity and adjust accordingly matters immensely.

What is embodiment and why do healers talk about it so much?

Embodiment means inhabiting your physical form with awareness rather than living primarily in your head, dissociated, or disconnected from sensation. Challenging experiences create disembodiment—we leave our bodies to survive overwhelming moments. Healers emphasize embodiment because it's foundational to lasting transformation. You can have intellectual insight or spiritual experiences, but without embodiment, nothing integrates into your actual lived experience. Embodiment involves: feeling sensations as they arise, tracking internal states, breathing fully, moving authentically, and allowing your body's wisdom to inform decisions alongside cognitive understanding.

What happens during an energy healing session?

Energy healing sessions typically begin with intake conversation about your current state and intentions, followed by you lying comfortably clothed on a massage table. The practitioner may place hands on or above your body, working with your energetic field to identify blockages, stagnant patterns, or depleted areas. During the session, you might experience warmth, tingling, emotional waves, visual imagery, or profound relaxation. The practitioner facilitates your own healing capacity, creating conditions where your system can reorganize toward greater balance. Effects often continue unfolding over several days as your system processes energetic shifts.

How important is practitioner lineage in traditional healing arts?

Lineage is fundamental to authentic traditional healing practice. These arts were never meant to be learned from books or weekend workshops—they're transmitted person to person through extended apprenticeship where not just techniques but energetic capacity, ethical grounding, and spiritual maturity are developed over years. A practitioner with legitimate lineage can name their teachers, describe their training timeline, explain the tradition's cosmology, and demonstrates humility about their role as a vessel for something larger. Lineage also provides accountability—teachers maintain relationship with students and can address ethical breaches. Munay Live specifically vets for authentic lineage.

How do I maintain healing progress during difficult life circumstances?

Maintaining progress during stress requires both realistic expectations and non-negotiable practices. Difficult circumstances often trigger old patterns—this doesn't mean you've lost your progress, it means your nervous system is doing what it's designed to do under threat. Key practices for sustaining healing during hard times: maintain whatever minimal version of your practices you can manage, stay connected to support rather than isolating, lower expectations about productivity, prioritize sleep and basic self-care, and be compassionate with regression or difficulty. Don't expect to maintain peak functioning during crisis. The goal is to move through difficulty without completely fragmenting or abandoning yourself.

Munay Integrity Standards For Users, Practitioners, and Platform Stakeholders

Last updated: November 26, 2025

MUNAY USER CODE OF CONDUCT

Last Updated: November 27, 2025

This User Code of Conduct ("Code") establishes standards for all users of the Munay Platform, including Customers, Practitioners (Guides), and visitors. This Code is incorporated into and subject to the Munay Terms of Service. Violations may result in warnings, suspension, or permanent termination.

Munay is committed to creating a safe, respectful, and transformative environment for spiritual exploration and personal growth. All users are expected to uphold these standards.

1. CORE VALUES

All interactions on the Munay Platform should reflect:

Munay (Unconditional Love): Approach all interactions with compassion, kindness, and respect.
Yachay (Wisdom): Honor the sacred nature of spiritual work and the trust placed in practitioners.
Llankay (Right Action): Act with integrity, honesty, and ethical responsibility.

2. GENERAL CONDUCT FOR ALL USERS

2.1 Respectful Communication

All users must:

Communicate respectfully and professionally;
Avoid harassment, bullying, threats, or intimidation;
Refrain from discriminatory language based on race, ethnicity, gender, sexual orientation, religion, disability, or any protected characteristic;
Respect boundaries and consent in all interactions.

2.2 Prohibited Conduct

The following conduct is strictly prohibited and may result in immediate termination:

Harassment, stalking, or threatening behavior;
Sharing explicit, sexual, or inappropriate content;
Fraud, misrepresentation, or identity theft;
Attempting to circumvent the Platform for direct payment (disintermediation);
Sharing personal contact information to avoid Platform fees;
Posting false reviews or manipulating ratings;
Illegal activity of any kind;
Violating intellectual property rights;
Spamming or unauthorized solicitation;
Attempting to access accounts or data without authorization.

2.3 Honesty and Accuracy

All users must provide accurate information in profiles, communications, and reviews. Misrepresentation of identity, credentials, qualifications, or experience is prohibited.

3. PRACTITIONER (GUIDE) STANDARDS

3.1 Professional Conduct

Practitioners must:

Maintain professional boundaries at all times;
Honor scheduled appointments or provide reasonable notice for cancellations;
Deliver services as described in their listings;
Protect Customer confidentiality;
Respond to Customer communications in a timely manner;
Comply with all applicable laws and professional standards.

3.2 Prohibition on Medical and Therapeutic Claims

PRACTITIONERS ARE STRICTLY PROHIBITED from making any claims—whether in profiles, session descriptions, marketing materials, blog content, social media, or during sessions—that their services can diagnose, treat, cure, or prevent any medical, psychological, or psychiatric condition.

PROHIBITED CONDUCT INCLUDES:

Claiming to treat specific conditions: e.g., "heals anxiety," "cures trauma," "treats PTSD," "resolves depression," "eliminates chronic pain"
Using clinical terminology: e.g., "therapy," "treatment," "diagnosis," "prescription," "clinical," "therapeutic intervention"
Advising against medical care: Suggesting Customers discontinue medication, skip medical appointments, or avoid licensed healthcare
Implying medical substitution: Representing services as alternatives to licensed medical, psychological, or psychiatric care
Making outcome guarantees: Promising specific health outcomes or symptom resolution

PERMITTED LANGUAGE: Practitioners may describe services in terms of personal growth, spiritual exploration, relaxation, stress reduction, self-discovery, and general wellness. Examples: "supports relaxation," "promotes self-awareness," "facilitates personal exploration," "creates space for reflection."

3.3 Scope of Practice

Practitioners must:

Only offer services within their area of training and competence;
Not represent credentials, certifications, or licenses they do not hold;
Comply with all applicable scope-of-practice laws in their jurisdiction and Customers' jurisdictions;
Refer Customers to appropriate licensed professionals when needs exceed their scope;
Maintain any required licenses or certifications in good standing.

4. INTERACTIONS WITH MINORS

Munay takes the safety of minors extremely seriously. All users must comply with the following requirements regarding interactions with individuals under 18.

4.1 No Private Communication with Minors

PRACTITIONERS ARE STRICTLY PROHIBITED from communicating privately with any Customer under the age of 18 outside the presence and active supervision of the minor's parent or legal guardian.

THIS PROHIBITION INCLUDES:

Direct messages through the Platform;
Personal email communications;
Text messages or phone calls;
Social media direct messages or friend requests;
Video calls without parent/guardian present;
Any other form of private, unsupervised contact.

CONSEQUENCES: Violations of this policy will result in IMMEDIATE TERMINATION and may be reported to appropriate authorities.

4.2 Mandatory Parental Supervision

For approved sessions with minors (ages 13-17):

A parent or legal guardian must be actively present during the entire session;
"Present" means in the same room, able to see and hear the session;
Virtual sessions require parent/guardian to be visible on camera or in the same physical space as the minor;
Practitioners must verify parental presence before beginning any session with a minor.

4.3 Prohibited Topics for Minors

The following topics are PROHIBITED in sessions with minors:

Plant medicine and psychedelics: Any discussion of ayahuasca, psilocybin, San Pedro, cannabis, or other plant medicines or psychedelic substances
Sexuality and romantic relationships: Any content of a sexual nature or discussion of romantic/intimate relationships
Trauma regression: Past-life regression, inner child work, or any modality that may surface traumatic memories
Death and dying: Detailed discussions of death, suicide, or end-of-life topics
Occult practices: Spirit communication, channeling entities, or practices that may be frightening or inappropriate
Any topic designated by Munay: Munay may designate additional topics as inappropriate for minors

4.4 Practitioner Obligations

Practitioners must:

Verify age: Confirm Customer age before sessions; if any doubt exists, request verification
Verify supervision: Confirm parental presence before beginning sessions with minors
Terminate if necessary: Immediately end any session if a minor is unsupervised or if a participant under 13 is discovered
Report violations: Report any concerning interactions with minors to Munay immediately
Document: Maintain records of parental consent for sessions with minors

4.5 Children Under 13

Individuals under 13 are STRICTLY PROHIBITED from using the Munay Platform in any capacity. If a Practitioner discovers or suspects a participant is under 13, they must:

Immediately terminate the session;
Report to Munay at care@munay.live within 24 hours;
Not initiate any further contact.

5. CUSTOMER STANDARDS

Customers must:

Treat Practitioners with respect and professionalism;
Arrive on time for scheduled sessions;
Provide accurate information about needs and circumstances;
Honor payment obligations and cancellation policies;
Not request services outside the Platform or offer direct payment;
Provide honest, fair reviews based on actual experiences;
Respect Practitioner boundaries and session scope;
Understand that services are for personal growth, not medical treatment.

6. ENFORCEMENT AND CONSEQUENCES

6.1 Reporting Violations

To report a Code violation, contact care@munay.live with:

Your name and account information;
Name/username of the person involved;
Description of the violation;
Date and time of incident;
Any supporting evidence (screenshots, messages, etc.).

Reports may be made anonymously, though this may limit our ability to investigate or follow up.

6.2 Investigation Process

Upon receiving a report, Munay will:

Acknowledge receipt within 5 business days;
Conduct a fair and impartial investigation;
May temporarily suspend accounts pending investigation;
Provide opportunity for the accused party to respond (except for immediate safety concerns);
Make a determination based on available evidence;
Communicate outcomes to relevant parties as appropriate.

6.3 Consequences

Violations may result in:

Warning: Written notice for minor or first-time violations
Content Removal: Removal or required modification of violating content
Temporary Suspension: Account suspension for a defined period
Permanent Termination: Permanent removal from the Platform
Legal Action: Referral to law enforcement where appropriate

6.4 Immediate Termination Offenses

The following violations result in IMMEDIATE TERMINATION without warning:

Private communication with minors;
Any sexual or inappropriate conduct with minors;
Fraud or identity theft;
Threats of violence;
Repeated or egregious medical claims;
Harassment or stalking;
Illegal activity.

6.5 Appeals

Users may appeal enforcement decisions by emailing legal@munay.live within 14 days of the decision. Appeals should include:

The decision being appealed;
Reasons why the decision should be reconsidered;
Any new evidence or information.

Munay will review appeals and respond within 30 days. Decisions on appeals are final.

7. CONFIDENTIALITY

All users must respect confidentiality:

Practitioners must keep Customer information confidential;
Customers should not share private Practitioner information;
Session content should remain confidential unless consent is given;
Confidentiality may be broken only where required by law or to prevent imminent harm.

8. AMENDMENTS

Munay may update this Code at any time. Material changes will be communicated via email or Platform notice. Continued use constitutes acceptance of the updated Code.

9. CONTACT INFORMATION

For questions about this Code or to report violations:

General Support: care@munay.live

Legal/Serious Violations: legal@munay.live

Mailing Address: Munay Live LLC, 254 Chapman Rd, Ste 208 #20574, Newark, Delaware 19702

— End of Munay User Code of Conduct —

Temple Gate: User Code of Conduct

1. CORE VALUES

2. GENERAL CONDUCT FOR ALL USERS

2.1 Respectful Communication

2.2 Prohibited Conduct

2.3 Honesty and Accuracy

3. PRACTITIONER (GUIDE) STANDARDS

3.1 Professional Conduct

3.2 Prohibition on Medical and Therapeutic Claims

3.3 Scope of Practice

4. INTERACTIONS WITH MINORS

4.1 No Private Communication with Minors

4.2 Mandatory Parental Supervision

4.3 Prohibited Topics for Minors

4.4 Practitioner Obligations

4.5 Children Under 13

5. CUSTOMER STANDARDS

6. ENFORCEMENT AND CONSEQUENCES

6.1 Reporting Violations

6.2 Investigation Process

6.3 Consequences

6.4 Immediate Termination Offenses

6.5 Appeals

7. CONFIDENTIALITY

8. AMENDMENTS

9. CONTACT INFORMATION